1. Information we collect
When you submit a courier enquiry, we may collect your name, phone number, email address, destination, shipment type, approximate weight, parcel dimensions, contents, declared value, pickup details and the page used to make the enquiry. When a shipment proceeds, additional sender, receiver, KYC, invoice and customs information may be required.
2. How information is used
We use information to respond to enquiries, assess shipment eligibility, prepare quotations, coordinate pickup, complete shipping and customs documents, provide tracking support, prevent abuse and meet legal or regulatory obligations.
3. Sharing
Shipment information may be shared with employees, logistics carriers, service partners, customs authorities or regulators when necessary to quote, book, transport, clear or deliver the shipment. We do not sell enquiry information.
4. Cookies and measurement
The website may use essential session storage for form security and advertising or analytics tags to understand campaign and website performance. Browser settings can be used to control cookies, though some security features may not function without them.
5. Retention and security
Information is retained only as reasonably necessary for enquiries, operations, legal obligations and dispute handling. Reasonable technical and organizational safeguards are used, but no internet transmission or storage system is completely secure.
6. Your choices
You may ask to review or correct the personal information associated with an enquiry, subject to identity verification and applicable retention obligations. You may also ask us to stop non-essential follow-up communication.
7. Contact
For privacy questions, email sales@globalindiaexpress.com or write to L 204, Street No. 7C, Mahipalpur Extension, New Delhi 110037.